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Brian Nejmeh A. Service-Learning in the Computer and Information Sciences. Practical Applications in Engineering Education Brian Nejmeh A. Service-Learning in the Computer and Information Sciences. Practical Applications in Engineering Education Новинка

Brian Nejmeh A. Service-Learning in the Computer and Information Sciences. Practical Applications in Engineering Education

Offering a truly global perspective, this book serves as a road map for service-learning partnerships between information science and nonprofit organizations. It introduces for the first time an essential framework for service learning in CIS, addressing both the challenges and opportunities of this approach for all stakeholders involved: faculty, students, and community nonprofit organizations (NPOs), both domestic and abroad. This volume outlines numerous examples of successful programs from around the world, presenting practical working models for implementing joint projects between NPOs and academia.
Jeff Strong Pro Tools All-in-One For Dummies Jeff Strong Pro Tools All-in-One For Dummies Новинка

Jeff Strong Pro Tools All-in-One For Dummies

A professional musician guides serious hobbyists through Pro Tool Pro Tools puts professional recording and music production software in the hands of anyone with the appropriate hardware and the knowledge to use it. Musician and recording engineer Jeff Strong guides you through the latest version of this complex program, offering twice the content of the official guide at a lower price. Eight minibooks cover recording basics, getting started with Pro Tools, recording audio, editing audio, managing MIDI, mixing, mastering, and getting your music to the masses. The latest version of Pro Tools offers a whole range of new possibilities for the recording artist; this soup-to-nuts guide explains everything you need to know to take full advantage of it Written by a professional musician and recording engineer who has authored two previous editions of this book as well as Home Recording For Musicians For Dummies and Drums For Dummies Eight minibooks cover recording basics, getting started with Pro Tools, recording audio, editing audio, managing MIDI, mixing, mastering, and distributing your music Explains how to configure your computer and attach hardware, proper microphone settings, steps for getting your music to sound the way you want, tips on putting your tracks together professionally, and much more If making music is your passion, Pro Tools All-in-One For Dummies, 3rd Edition is exactly what you need to start sharing your sounds with the world.
Ключ универсальный Bike Attitude 9 IN 1 FOLDING TOOL Ключ универсальный Bike Attitude 9 IN 1 FOLDING TOOL Новинка

Ключ универсальный Bike Attitude 9 IN 1 FOLDING TOOL

Ключ универсальный BIKE ATTITUDE 9 IN 1 FOLDING TOOL станет замечательным инструментом, который пригодиться, как в походных условиях, когда невозможно взять с собой большого количества инструментов, так и в условиях мастерской, обеспечивая вас всем необходимым. Хотите практически до винтика разобрать велосипед не вопрос! Ключ универсальный BIKE ATTITUDE 9 IN 1 FOLDING TOOL с лёгкостью поможет вам в этом. Включает в себя шестигранники 2 2.5 3 4 5 6мм, ключ Т25, отвертки шлиц и крест.
Ящик Stanley для инструмента с колесами Pro Mobile Tool (1-92-904) Ящик Stanley для инструмента с колесами Pro Mobile Tool (1-92-904) Новинка

Ящик Stanley для инструмента с колесами Pro Mobile Tool (1-92-904)

Ящик большого объема с колесами Pro Mobile Tool Chest пластмассовый со съемными отделениями в крышке (33025). Размеры, см 61,3 x 41,9 x 37,5
Robin Qiu G. Service Science. The Foundations of Service Engineering and Management Robin Qiu G. Service Science. The Foundations of Service Engineering and Management Новинка

Robin Qiu G. Service Science. The Foundations of Service Engineering and Management

Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment Featuring an innovative and holistic approach, Service Science: The Foundations of Service Engineering and Management provides a new perspective of service research and practice. The book presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage. Utilizing a combined theoretical and practical approach to discuss service science, Service Science: The Foundations of Service Engineering and Management also features: Case studies to illustrate how the presented theories and design principles are applied in practice to the definitions of fundamental service laws, including service interaction and socio-technical natures Computational thinking and system modeling such as abstraction, digitalization, holistic perspectives, and analytics Plentiful examples of service organizations such as automobile after-sale services, global project management networks, and express delivery services An interdisciplinary emphasis that includes integrated approaches from the fields of mathematics, engineering, industrial engineering, business, operations research, and management science A detailed analysis of the key concepts and body of knowledge for readers to master the foundations of service management Service Science: The Foundations of Service Engineering and Management is an ideal reference for practitioners in the contemporary service engineering and management field as well as researchers in applied mathematics, statistics, business/management science, operations research, industrial engineering, and economics. The book is also appropriate as a text for upper-undergraduate and graduate-level courses in industrial engineering, operations research, and management science as well as MBA students studying service management.
Mark Daskin S. Service Science Mark Daskin S. Service Science Новинка

Mark Daskin S. Service Science

10743.61 руб. Найти похожее
A comprehensive treatment on the use of quantitative modeling for decision making and best practices in the service industries Making up a significant part of the world economy, the service sector is a rapidly evolving field that is relied on to dictate the public's satisfaction and success in various areas of everyday life, from banking and communications to education and healthcare. Service Science provides managers and students of the service industries with the quantitative skills necessary to model key decisions and performance metrics associated with services, including the management of resources, distribution of goods and services to customers, and the analysis and design of queueing systems. The book begins with a brief introduction to the service sector followed by an introduction to optimization and queueing modeling, providing the methodological background needed to analyze service systems. Subsequent chapters present specific topics within service operations management, including: Location modeling and districting Resource allocation problems Short- and long-term workforce management Priority services, call center design, and customer scheduling Inventory modeling Vehicle routing The author's own specialized software packages for location modeling, network optimization, and time-dependent queueing are utilized throughout the book, showing readers how to solve a variety of problems associated with service industries. These programs are freely available on the book's related web site along with detailed appendices and online spreadsheets that accompany the book's «How to Do It in Excel» sections, allowing readers to work hands-on with the presented techniques. Extensively class-tested to ensure a comprehensive presentation, Service Science is an excellent book for industrial engineering and management courses on service operations at the upper-undergraduate and graduate levels. The book also serves as a reference for researchers in the fields of business, management science, operations research, engineering, and economics. This book was named the 2010 Joint Publishers Book of the Year by the Institute of Industrial Engineers.
Gilman Stuart C. The Ethics Challenge in Public Service. A Problem-Solving Guide Gilman Stuart C. The Ethics Challenge in Public Service. A Problem-Solving Guide Новинка

Gilman Stuart C. The Ethics Challenge in Public Service. A Problem-Solving Guide

This thoroughly revised and updated third edition of The Ethics Challenge in Public Service is the classic ethics text used in public management programs nationwide. The book serves as a valuable resource for public managers who work in a world that presents numerous ethical challenges every day. It is filled with a wealth of practical tools and strategies that public managers can use when making ethical choices in the ambiguous and pressured world of public service. The book also contains new material on topics such as social networking, the use of apology, ethics as applied to public policy, working with elected officials, and more. «The Ethics Challenge in Public Service, now in its third edition, continues to be simply indispensable for teaching public service ethics. Thoroughly updated to encompass the latest developments in the field, this new edition adds both a companion website and an instructor's website, further enhancing its value for both students and faculty.» —Guy B. Adams, Harry S. Truman School of Public Affairs, University of Missouri «If you want to know about ethical decision making in public service, this is the book to read.» —Patricia J. Harned, president, Ethics Resource Center «This book cuts through the rhetoric and the partisanship right to the heart of ethics in the public service; here is a smooth blend of how and why.» —Carole L. Jurkiewicz, Woman's Hospital Distinguished Professor of Healthcare Management, John W. Dupuy Endowed Professor, Louisiana State University
Jon Paz Salesforce Service Cloud For Dummies Jon Paz Salesforce Service Cloud For Dummies Новинка

Jon Paz Salesforce Service Cloud For Dummies

Learn how to provide top-grade customer service anywhere, anytime with Salesforce Service Cloud Salesforce Service Cloud empowers your service organization to interact with customers through any channel and provide an individualized experience that will be worth sharing—for your customers and for your company. Salesforce Service Cloud For Dummies is one the first books to focus specifically on Salesforce Service Cloud software. With it, you'll discover how to set up a sophisticated support center for your business in a matter of a few hours. Whether you're a service executive, manager, support agent, or system administrator, you will discover how to maximize usage of Service Cloud through best practices and step-by-step guidelines. This book will help your customer service departments gain a holistic view of the customers they serve, and provide your customers with meaningful, efficient interactions. Examines how to enable your agents to provide efficient service Discusses how to interact with customers through any channel Offers insights on improving internal communication and collaboration Shows how to resolve customer's questions in a timely manner Take advantage of this opportunity to be heard above your competition with the help of Salesforce Service Cloud For Dummies.
Dennis Snow Unleashing Excellence. The Complete Guide to Ultimate Customer Service Dennis Snow Unleashing Excellence. The Complete Guide to Ultimate Customer Service Новинка

Dennis Snow Unleashing Excellence. The Complete Guide to Ultimate Customer Service

A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance. Unleashing Excellence gives you practical tools and step-by-step guidance tailored to your company's individual customer service needs. It shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book. Offers proven best practices for designing and implementing an excellent customer service culture Simple format divides content into nine «leadership actions» that guide you through a step-by-step process Shows you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.
Martin Cole Unlocking Public Value. A New Model For Achieving High Performance In Public Service Organizations Martin Cole Unlocking Public Value. A New Model For Achieving High Performance In Public Service Organizations Новинка

Martin Cole Unlocking Public Value. A New Model For Achieving High Performance In Public Service Organizations

A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery. Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.
Michael Bell SOA Modeling Patterns for Service Oriented Discovery and Analysis Michael Bell SOA Modeling Patterns for Service Oriented Discovery and Analysis Новинка

Michael Bell SOA Modeling Patterns for Service Oriented Discovery and Analysis

Learn the essential tools for developing a sound service-oriented architecture SOA Modeling Patterns for Service-Oriented Discovery and Analysis introduces a universal, easy-to-use, and nimble SOA modeling language to facilitate the service identification and examination life cycle stage. This business and technological vocabulary will benefit your service development endeavors and foster organizational software asset reuse and consolidation, and reduction of expenditure. Whether you are a developer, business architect, technical architect, modeler, business analyst, team leader, or manager, this essential guide-introducing an elaborate set of more than 100 patterns and anti-patterns-will help you successfully discover and analyze services, and model a superior solution for your project,. Explores how to discover services Explains how to analyze services for construction and production How to assess service feasibility for deployment How to employ the SOA modeling language during the service identification and examination process How to utilize the SOA modeling patterns and anti-patterns for service discovery and analysis Focusing on the Service-Oriented Discovery and Analysis Life Cycle Stage, this book will help you acquire a broad SOA Modeling knowledge base and leverage that to increase efficiency and productivity in the workplace.
Ключ универсальный Bike Attitude 9 IN 1 FOLDING TOOL Ключ универсальный Bike Attitude 9 IN 1 FOLDING TOOL Новинка

Ключ универсальный Bike Attitude 9 IN 1 FOLDING TOOL

Ключ универсальный BIKE ATTITUDE 9 IN 1 FOLDING TOOL станет замечательным инструментом, который пригодиться, как в походных условиях, когда невозможно взять с собой большого количества инструментов, так и в условиях мастерской, обеспечивая вас всем необходимым. Хотите практически до винтика разобрать велосипед не вопрос! Ключ универсальный BIKE ATTITUDE 9 IN 1 FOLDING TOOL с лёгкостью поможет вам в этом.
Alain Oustaloup Diversity and Non-integer Differentiation for System Dynamics Alain Oustaloup Diversity and Non-integer Differentiation for System Dynamics Новинка

Alain Oustaloup Diversity and Non-integer Differentiation for System Dynamics

11219.59 руб. Найти похожее
Based on a structured approach to diversity, notably inspired by various forms of diversity of natural origins, Diversity and Non-integer Derivation Applied to System Dynamics provides a study framework to the introduction of the non-integer derivative as a modeling tool. Modeling tools that highlight unsuspected dynamical performances (notably damping performances) in an «integer» approach of mechanics and automation are also included. Written to enable a two-tier reading, this is an essential resource for scientists, researchers, and industrial engineers interested in this subject area. Table of Contents: 1. From Diversity to Unexpected Dynamic Performance. 2. The Robustness of Damping. 3. Fractional Differentiation and its Memory. 4. CRONE Suspension Idea. 5. CRONE Control Idea
KARTELL Настенная лампа KARTELL Настенная лампа Новинка

KARTELL Настенная лампа

A lamp of simple and essential design, available in two versions: a wall lamp and a suspension lamp. The wall lamp is composed of a rosette lampshade in pleated polycarbonate, available in multiple colours, and an 4.3 in (11 cm)-long chromed metal arm. The É suspension lamp consists of the pleated polycarbonate lampshade and a chromed metal rosette. The length of the suspension cable may be adjusted from between 11.8 in (30 cm) and 86.6 in (220 cm). The lamp output for both versions is 40 Watts.
Michael Bell Service-Oriented Modeling (SOA). Service Analysis, Design, and Architecture Michael Bell Service-Oriented Modeling (SOA). Service Analysis, Design, and Architecture Новинка

Michael Bell Service-Oriented Modeling (SOA). Service Analysis, Design, and Architecture

Answers to your most pressing SOA development questions How do we start with service modeling? How do we analyze services for better reusability? Who should be involved? How do we create the best architecture model for our organization? This must-read for all enterprise leaders gives you all the answers and tools needed to develop a sound service-oriented architecture in your organization. Praise for Service-Oriented Modeling Service Analysis, Design, and Architecture «Michael Bell has done it again with a book that will be remembered as a key facilitator of the global shift to Service-Oriented Architecture. . . . With this book, Michael Bell provides that foundation and more-an essential bible for the next generation of enterprise IT.» -Eric Pulier, Executive Chairman, SOA Software «Michael Bell's insightful book provides common language and techniques for business and technology organizations to take advantage of the SOA paradigm. By focusing modeling techniques on the business problem, Bell provides a way for professionals to work throughout the life cycle to create reusable and enduring services.» -Mike Zbranak, CIO, Chase Card Services «This book will become an imperative business and technology service-oriented modeling recipe for any manager, architect, modeler, analyst, and developer in today's software development industry.» -Jeff Schneider, CEO, MomentumSI «'Innovative' and 'groundbreaking' are words that best describe Michael Bell's Service-Oriented Modeling. It depicts a true service modeling approach that elegantly closes a clear and critical service modeling gap in the SOA industry. This holistic book ties these concepts together using real-world examples across a service life cycle that transitions services from ideas and concepts into production assets that deliver business value. A must-read for business and technical SOA practitioners.» -Eric A. Marks, CEO, AgilePath Corporation «As hot as SOA is today, many business and technology professionals still find it challenging to mind the gap between their disparate methodologies and objectives. Herein Michael Bell speaks clearly to both camps in straightforward language, outlining disciplines each can use to communicate effectively and advance the realization of corporate aims. This book is a bible for all who seek to drive business/technology into the future.» -Mark Edward Goodrich, Director, Investing Product Management, Reuters Media «This book takes senior IT architects and systems designers into the depths of modeling for SOA, with a fresh new perspective on tools, terminology, and how to turn the theory into practice. His full life-cycle approach balances process, control, and accountability to align all the participants in the delivery pipeline-clearing the road for successful SOA business solutions.» -Phil Gilligan, Chief Technology Officer, EBS
Frank Eliason At Your Service. How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques Frank Eliason At Your Service. How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques Новинка

Frank Eliason At Your Service. How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques

A guide to refocusing your business on those who matter most: customers and employees. Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations, solve problems, get instant feedback about their products and services, and more. So why, then, are most companies not doing this? Instead, it seems as if customer service is at an all time low, and that the few companies who are choosing to focus on their customers are experiencing a great competitive advantage. At Your Service explains the importance of refocusing your business on your customers and your employees, and just how to do it. Explains how to create a culture of empowered employees who understand the value of a great customer experience Advises on the need to communicate that experience to their customers and potential customers Frank Eliason, recognized by BusinessWeek as the 'most famous customer service manager in the US, possibly in the world,' has built a reputation for helping large businesses improve the way they connect with customers and enhance their relationships At Your Service will appeal to leaders, managers, business owners, customer service professionals, and anyone who wants to learn how to add value to their organization.
Anders Gustafsson Competing in a Service Economy. How to Create a Competitive Advantage Through Service Development and Innovation Anders Gustafsson Competing in a Service Economy. How to Create a Competitive Advantage Through Service Development and Innovation Новинка

Anders Gustafsson Competing in a Service Economy. How to Create a Competitive Advantage Through Service Development and Innovation

Competing in a Service Economy is a hands-on guide to creating services, with illustrative examples from service-oriented companies including Disney, Ericsson, IKEA, National Association of Convenience Stores, Ritz Carlton, Scandinavian Airline Systems, Sterling Pulp Chemicals, and Telia Mobile. This practical resource for executives, general managers, and managers in marketing, operations, and human resources reveals how to gain a competitive advantage by creating and implementing a strategic plan that will ultimately improve their organization's services. Written by the authors of the best-selling book Improving Customer Satisfaction, Loyalty, and Profit, this important new book will help business professionals to think and plan strategically to dramatically improve services, service development, and service innovation within their organizations.
Балансир Lj Pro Series Mebaru 37мм/216 Балансир Lj Pro Series Mebaru 37мм/216 Новинка

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Балансир Lj Pro Series Mebaru 57мм/201 Балансир Lj Pro Series Mebaru 57мм/201 Новинка

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Балансир Lj Pro Series Mebaru 37мм/105 Балансир Lj Pro Series Mebaru 37мм/105 Новинка

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Балансир Lj Pro Series Mebaru 47мм/201 Балансир Lj Pro Series Mebaru 47мм/201 Новинка

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Балансир Lj Pro Series Mebaru 57мм/105 Балансир Lj Pro Series Mebaru 57мм/105 Новинка

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Набор сверл Irwin 2.0-8.0мм 15шт Pro Combi (10503993) Набор сверл Irwin 2.0-8.0мм 15шт Pro Combi (10503993) Новинка

Набор сверл Irwin 2.0-8.0мм 15шт Pro Combi (10503993)

Набор сверл по металлу Combi 15 шт Hss Pro 2, 3, 3.5, 4, 5, 6, 8 mm, Cordless 4, 5, 6, 8 mm, Twist Drill Bits 3, 4, 6, 8 mm (10503993) Высокое качество заточки. Сверла производятся в соответствии со стандартами Din 338 Упакованы в боксах с разницой по 0,5 мм и 1 мм. Описание Сверла Irwin Combi Set Hss Pro Набор 15 шт.
Mohammed Omar A. The Automotive Body Manufacturing Systems and Processes Mohammed Omar A. The Automotive Body Manufacturing Systems and Processes Новинка

Mohammed Omar A. The Automotive Body Manufacturing Systems and Processes

A comprehensive and dedicated guide to automotive production lines, The Automotive Body Manufacturing Systems and Processes addresses automotive body processes from the stamping operations through the final assembly activities. To begin, it discusses current metal forming practices, including stamping engineering, die development, and dimensional validation, and new innovations in metal forming, such as folding based forming, super-plastic, and hydro forming technologies. The first section also explains details of automotive spot welding (welding lobes), arc welding, and adhesive bonding, in addition to flexible fixturing systems and welding robotic cells. Guiding readers through each stage in the process of automotive painting, including the calculations needed to compute the number of applicators and paint consumption based on vehicle dimensions and demand, along with the final assembly and automotive mechanical fastening strategies, the book's systematic coverage is unique. The second module of the book focuses on the layout strategies of the automotive production line. A discussion of automotive aggregate planning and master production scheduling ensures that the reader is familiar with operational aspects. The book also reviews the energy emissions and expenditures of automotive production processes and proposes new technical solutions to reduce environmental impact. Provides extensive technical coverage of automotive production processes, discussing flexible stamping, welding and painting lines Gives complete information on automotive production costing as well as the supplier selection process Covers systems from the operational perspective, describing the aggregate and master production planning Details technical aspects of flexible automotive manufacturing lines Methodically discusses the layout and location strategies of automotive manufacturing systems to encompass the structural elements Features topic-related questions with answers on a companion website
Панель Ravak perseus pro-80 set с креплением белая (XA834001010) Панель Ravak perseus pro-80 set с креплением белая (XA834001010) Новинка

Панель Ravak perseus pro-80 set с креплением белая (XA834001010)

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Панель Ravak perseus pro-90 set с креплением белая (XA837001010) Панель Ravak perseus pro-90 set с креплением белая (XA837001010) Новинка

Панель Ravak perseus pro-90 set с креплением белая (XA837001010)

Панель perseus pro-90 set с креплением, белая.
Панель Ravak elipso pro-80 set с креплением белая (XA934001010) Панель Ravak elipso pro-80 set с креплением белая (XA934001010) Новинка

Панель Ravak elipso pro-80 set с креплением белая (XA934001010)

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Панель Ravak elipso pro-90 set с креплением белая (XA937001010) Панель Ravak elipso pro-90 set с креплением белая (XA937001010) Новинка

Панель Ravak elipso pro-90 set с креплением белая (XA937001010)

Панель elipso pro-90 set с креплением, белая.
Товар (аксессуар для винила) Pro-Ject Шкив Pulley-set 78/33RPM Товар (аксессуар для винила) Pro-Ject Шкив Pulley-set 78/33RPM Новинка

Товар (аксессуар для винила) Pro-Ject Шкив Pulley-set 78/33RPM

Универсальный набор для проигрывателей Pro-Ject на 78 оборотов. Совместим с моделями Debut, 1-Xpression, RPM 5.
Мультитул Swiss+Tech Vintage Corkscrew Tool 8-in-1 Мультитул Swiss+Tech Vintage Corkscrew Tool 8-in-1 Новинка

Мультитул Swiss+Tech Vintage Corkscrew Tool 8-in-1

Мультитул Swiss Tech Vintage Corkscrew Tool 8-in-1 полезный инструмент для дома и дачи, пригодится и во время похода или отдыха за городом. В компактном корпусе карманного типа совмещено 8 приспособлений: штопор; нож; открывалка; плоская отвертка 1 8 ; плоская отвертка 5 32 ; крестовая отвертка PH; брелок для подвеса ключей; LED-фонарь. Корпус мультитула и выдвижные рабочие части изготовлены из нержавеющей стали высокого качества. Материал длительное время сохраняет необходимую остроту, отличается прочностью и не подвергается коррозии.
Surapaneni Sekhar ADME-Enabling Technologies in Drug Design and Development Surapaneni Sekhar ADME-Enabling Technologies in Drug Design and Development Новинка

Surapaneni Sekhar ADME-Enabling Technologies in Drug Design and Development

13055.52 руб. Найти похожее
A comprehensive guide to cutting-edge tools in ADME research The last decade has seen tremendous progress in the development of analytical techniques such as mass spectrometry and molecular biology tools, resulting in important advances in drug discovery, particularly in the area of absorption, distribution, metabolism, and excretion (ADME). ADME-Enabling Technologies in Drug Design and Development focuses on the current state of the art in the field, presenting a comprehensive review of the latest tools for generating ADME data in drug discovery. It examines the broadest possible range of available technologies, giving readers the information they need to choose the right tool for a given application, a key requisite for obtaining favorable results in a timely fashion for regulatory filings. With over thirty contributed chapters by an international team of experts, the book provides: A thorough examination of current tools, covering both electronic/mechanical technologies and biologically based ones Coverage of applications for each technology, including key parameters, optimal conditions for intended results, protocols, and case studies Detailed discussion of emerging tools and techniques, from stem cells and genetically modified animal models to imaging technologies Numerous figures and diagrams throughout the text Scientists and researchers in drug metabolism, pharmacology, medicinal chemistry, pharmaceutics, toxicology, and bioanalytical science will find ADME-Enabling Technologies in Drug Design and Development an invaluable guide to the entire drug development process, from discovery to regulatory issues.
Артур Конан Дойл Sir Nigel Артур Конан Дойл Sir Nigel Новинка

Артур Конан Дойл Sir Nigel

Sir Nigel is a historical novel set during the Hundred Years' War, by the British author Sir Arthur Conan Doyle. Written in 1906, it describes the early life of that book's hero Sir Nigel Loring in the service of King Edward III at the start of the Hundred Years' War.
David Meerman Scott The New Rules of Sales and Service. How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business David Meerman Scott The New Rules of Sales and Service. How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business Новинка

David Meerman Scott The New Rules of Sales and Service. How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business

The essential roadmap for the new realities of selling when buyers are in charge Sales and service are being radically redefined by the biggest communications revolution in human history. Today buyers are in charge! There is no more 'selling'—there is only buying. When potential customers have near perfect information on the web, it means salespeople must transform from authority to consultant, product narratives must tell a story, and businesses must be agile enough to respond before opportunity is lost. The New Rules of Sales and Service demystifies the new digital commercial landscape and shows you how to stay ahead of the pack. Companies large and small are revolutionizing the way business gets done, and this book takes you inside the new methods and strategies that are critical to success in the modern market. Real-world examples illustrate the new marketplace in action, and demonstrate the brilliant utility of taking a new look at your customer and your business. This new edition has been updated to reflect the current reality of this rapidly-evolving sphere, with fresh strategies, new tools, and new stories. Whether you're an independent contractor, a multi-national corporation, a start-up, or a nonprofit, this book is your essential guide to navigating the new digital marketplace. David Meerman Scott provides up-to-the-minute analysis of the current state of the digital commercial landscape, plus expert guidance toward the concepts, strategies, and tools that every business needs now. Among the topics covered in detail: Why the old rules of sales and service no longer work in an always-on world The new sales cycle and how informative Web content drives the buying process Providing agile, real-time sales and service 24/7 without letting it rule your life The importance of defining and understanding the buyer personas How agile customer service retains existing clients and expands new business Why content-rich websites motivate interest, establish authority, and drive sales How social media is transforming the role of salesperson into valued consultant Because buyers are better informed, and come armed with more choices and opportunities than ever before, everything about sales has changed. Salespeople must adapt because the digital economy has turned the old model on its head, and those who don't keep up will be left behind. The New Rules of Sales and Service is required reading for anyone wanting to stay ahead of the game and grow business now.
Удочка-комплект Зимняя Lucky John Predator Set Удочка-комплект Зимняя Lucky John Predator Set Новинка
Macaron Mix & Match Stationery Macaron Mix & Match Stationery Новинка

Macaron Mix & Match Stationery

This illustrated Mix & Match Stationery set features 16 stationery sheets in 4 designs, as well as envelopes and 1 sticker sheet, all featuring the charming macaron in a variety of flavours, the perfect gift for anyone who savours writing sweet notes and personalised correspondence on edible inspiration.
Jean-Michel Tanguy Practical Applications in Engineering Jean-Michel Tanguy Practical Applications in Engineering Новинка

Jean-Michel Tanguy Practical Applications in Engineering

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This series of five volumes proposes an integrated description of physical processes modeling used by scientific disciplines from meteorology to coastal morphodynamics. Volume 1 describes the physical processes and identifies the main measurement devices used to measure the main parameters that are indispensable to implement all these simulation tools. Volume 2 presents the different theories in an integrated approach: mathematical models as well as conceptual models, used by all disciplines to represent these processes. Volume 3 identifies the main numerical methods used in all these scientific fields to translate mathematical models into numerical tools. Volume 4 is composed of a series of case studies, dedicated to practical applications of these tools in engineering problems. To complete this presentation, volume 5 identifies and describes the modeling software in each discipline.

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Answers to your most pressing SOA development questions How do we start with service modeling? How do we analyze services for better reusability? Who should be involved? How do we create the best architecture model for our organization? This must-read for all enterprise leaders gives you all the answers and tools needed to develop a sound service-oriented architecture in your organization. Praise for Service-Oriented Modeling Service Analysis, Design, and Architecture «Michael Bell has done it again with a book that will be remembered as a key facilitator of the global shift to Service-Oriented Architecture. . . . With this book, Michael Bell provides that foundation and more-an essential bible for the next generation of enterprise IT.» -Eric Pulier, Executive Chairman, SOA Software «Michael Bell's insightful book provides common language and techniques for business and technology organizations to take advantage of the SOA paradigm. By focusing modeling techniques on the business problem, Bell provides a way for professionals to work throughout the life cycle to create reusable and enduring services.» -Mike Zbranak, CIO, Chase Card Services «This book will become an imperative business and technology service-oriented modeling recipe for any manager, architect, modeler, analyst, and developer in today's software development industry.» -Jeff Schneider, CEO, MomentumSI «'Innovative' and 'groundbreaking' are words that best describe Michael Bell's Service-Oriented Modeling. It depicts a true service modeling approach that elegantly closes a clear and critical service modeling gap in the SOA industry. This holistic book ties these concepts together using real-world examples across a service life cycle that transitions services from ideas and concepts into production assets that deliver business value. A must-read for business and technical SOA practitioners.» -Eric A. Marks, CEO, AgilePath Corporation «As hot as SOA is today, many business and technology professionals still find it challenging to mind the gap between their disparate methodologies and objectives. Herein Michael Bell speaks clearly to both camps in straightforward language, outlining disciplines each can use to communicate effectively and advance the realization of corporate aims. This book is a bible for all who seek to drive business/technology into the future.» -Mark Edward Goodrich, Director, Investing Product Management, Reuters Media «This book takes senior IT architects and systems designers into the depths of modeling for SOA, with a fresh new perspective on tools, terminology, and how to turn the theory into practice. His full life-cycle approach balances process, control, and accountability to align all the participants in the delivery pipeline-clearing the road for successful SOA business solutions.» -Phil Gilligan, Chief Technology Officer, EBS
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